★ Complete Feature List

Everything your dog walking
business needs

From your first client to a 50-walker operation. Scheduling, route optimization, GPS-verified visits, automated billing, AI insights, and built-in marketing — all in one platform, free to start.

107+
features
10
categories
Free
to start

Route Command Center

The most advanced route optimization available for dog walking businesses — no other platform comes close. Plan, assign, and dispatch your entire team from one map view.

The Command Center — your whole operation on one screenUNIQUE

Managers see every walker's live GPS position, every stop color-coded by team member, late-risk alerts, drive-time totals, and the unassigned queue — all on a live map. Walkers see their own stop list, status tracking, and a one-tap navigate button. One screen runs the day for everyone.

Live operations map
Every walker and appointment plotted in real time, color-coded by team member. Manager's full-day view at a glance.
Walker GPS dots
Live location pins update as walkers move through their route. See who's where at any moment.
Late-risk alerts
The system flags visits at risk of running late so managers can intervene before a client notices.
Unassigned visit queue
Visits without a walker surface in a banner with a quick-assign dropdown — no hunting through the calendar.
Day totals dashboard
Total visits, active walkers, and combined drive time for the day, always visible at the top.
Filter by status
Instantly filter the map and list to: all, unassigned, late risk, in progress, or completed.
One-click route optimization
Preview drive-time savings before applying. Walkers are notified automatically when their route is updated.
Quick reassignment
Dropdown-assign any visit to a different walker without leaving the Command Center.
Walker stop list
Each walker sees their own ordered stop list with status icons, drive time from the previous stop, and ETA.
Navigate to next stop
Walkers tap once for turn-by-turn directions via Google or Apple Maps.
Neighborhood-first auto-assign
Groups nearby stops together to minimize cross-town driving. Run across up to 14 days at once.
dogwalkercentral.com/routes LIVE
⬡ Command Center
Every walker's day on one screen — live progress, drive time, and one-tap optimization.
Thu, Aug 13
9 visits 3 walkers 2h 8m drive Jamie K. 1/3 Alex R. 0/3 Sam D. 0/3
All Unassigned Late risk In progress (1) Completed (1)
Jamie
Alex
Sam
3 stops · 1/3 done
Miller Family
60-min Walk
9:00 AM · 0.4 mi
Chen Household
60-min Walk
10:20 AM · 0.6 mi
IN PROGRESS
Torres / Biscuit
Drop-in
11:45 AM · 0.5 mi
📍 Navigate to next stop
Live · updates every 60s 1 completed · 1 in progress · 7 upcoming

Scheduling & Calendar

Comprehensive scheduling tools that keep your entire operation organized — from solo walkers to large teams.

Smart schedule auto-adjustNEW

When an appointment is cancelled, the engine automatically compresses the remaining walker/day chain — shifting contiguous eligible appointments into the gap. No manual rescheduling, no wasted drive time.

Multi-view calendar
Day, week, month, and agenda views for your entire schedule.
Recurring appointments
Set weekly, bi-weekly, or custom recurring visits and manage them as a series.
Public booking windows
Define the hours and services clients can book from your public profile.
Service packages
Sell and track bundles of visits with automatic deduction per visit.
Holiday & custom rates
Set automatic rate overrides for holidays, weekends, or special time windows.
Booking window settings
Control how far in advance clients can book and minimum notice requirements.
Appointment confirmation & cancellation
Configurable confirmation workflows with cancellation fee logic.
Multi-service appointments
Book multiple services in a single appointment slot.
Multi-pet pricingNEW
Automatic additional-pet fee tiers per service — flat rate or per-head, fully configurable.
dogwalkercentral.com
Dog Walker Central scheduling calendar showing a full week of appointments

Client & Pet Management

A complete CRM built specifically for pet care providers — everything about your clients and their pets in one place.

Custom intake formsNEW

Build your own onboarding forms with any fields you need — behavioral questionnaires, vet release agreements, service preferences. Clients fill them out in the portal; responses land directly on their profile.

Client profiles
Contact info, service history, billing, pets, notes, emergency contacts, and vet information.
Pet profiles
Breed, age, medical conditions, vaccinations, behavioral notes, feeding instructions, and vet details.
Pet health tracking
Log vaccinations, medications, vet visits, and health events for each pet.
Client portal
Clients log in to view appointments, invoices, visit reports, and make payments.
Access codes
Securely store key codes, garage codes, and gate codes attached to client addresses.
Priority instructions
Prominent per-client notes that appear on every appointment.
Custom client fields
Add your own fields to client and pet profiles.
CSV import wizard
Import clients and pets from a CSV or spreadsheet file using a guided import flow.
Reviews & ratings
Clients leave star ratings and reviews; respond professionally from your dashboard.
Loyalty rewardsNEW
Customizable loyalty point tiers that reward clients for repeat bookings.
Referral program
Clients earn credits for referring new clients; tracked and applied automatically.
dogwalkercentral.com
Dog Walker Central client and pet management profiles

Team Management

Built for multi-walker operations — manage staff, track hours, control permissions, and run payroll without spreadsheets.

Open shift boardNEW

Publish shifts your team can claim without manager involvement. Staff see available shifts in their app and self-assign; you get notifications when slots fill. No more group chat chaos.

Team member profiles
Contact info, certifications, service capabilities, radius, and capacity limits.
Role-based permissions
Define exactly what each team member can see and do.
Availability management
Staff submit availability and time-off requests; managers approve or deny.
Team scheduling
View all team member schedules side by side in a shared calendar.
Shift scheduling
Create, publish, and manage work shifts separately from appointments.
Time clock
Staff clock in and out from their phone for non-appointment work time.
Timesheets
Timesheet tracking with manager review and approval for payroll processing.
Compensation tracking
Track pay per service, per hour, flat rate, or commission-based structures.
Payroll reports
Generate payroll summaries by date range, team member, or service type.
1099 reportsNEW
Annual 1099 summaries auto-calculated per contractor from your payroll data.
Team chat
In-app group and direct messaging for your team.
Credential management
Track certifications with expiry alerts.
dogwalkercentral.com
Dog Walker Central team management dashboard with member profiles, payroll, and time clock

Invoicing & Payments

Professional billing that runs on autopilot — from invoice generation to payment collection to tip handling.

Automated invoice generation

Invoices are created the moment an appointment is completed — no manual entry ever. Set a weekly or monthly billing cycle and the platform handles the rest, including overdue follow-ups.

Automated invoice generation
Invoices created automatically when appointments are completed — no manual entry.
Scheduled invoicing
Set invoices to generate weekly, bi-weekly, or monthly automatically.
Stripe payment processing
Clients pay securely via credit card, debit card, or ACH bank transfer.
Tip support
Clients can add a tip when paying online; tips are tracked per visit.
Tip pools
Automatically distribute tips across team members based on configurable rules.
Bank account management
Connect multiple bank accounts and direct payouts to the right account.
Service packages & prepaid credits
Sell visit bundles upfront; credits deduct automatically per completed visit.
Overdue invoice automation
Automatic overdue status updates and configurable payment reminder sequences.
Fee settings
Configure platform fees and surcharges that apply to client invoices.
Invoice export
Export invoice history to CSV for your accountant or tax preparation.
Transaction history
Full ledger of all payments, refunds, and adjustments with timestamps.
dogwalkercentral.com
Dog Walker Central invoicing and payment dashboard

Communication & Marketing

Stay in touch with clients automatically — reminders, bulk messages, postcards, and more, all from one dashboard.

Direct mail postcards — built inUNIQUE

Design and send physical postcards to households within a radius of your existing clients — right from your dashboard, no extra subscription. Target new neighborhoods, announce seasonal promos, or win back lapsed clients.

Appointment reminders
Automatic email and SMS reminders sent before each appointment.
Visit report notifications
Clients notified immediately when a visit report is submitted.
Message templates
Save and reuse messages for common situations.
Bulk messaging
Send a message to filtered groups of clients in one step.
Scheduled messages
Write a message now and schedule it to send at a specific time.
Automations
Trigger messages automatically based on events.
Radius targeting
Target households within 1–5 miles of your existing clients for postcard campaigns.
Campaign analytics
Track postcard send counts, costs, and estimated reach.
Email center
View, manage, and resend all client emails from a central outbox.
Review-request automationNEW
Automatically prompt clients for a review after a completed visit.
Postcard campaign wallet
Pre-load a credit balance to fund your automated direct mail campaigns. Set it once and postcard sequences send without manual payment per batch.
dogwalkercentral.com
Dog Walker Central communications and messaging center

GPS Verification & Visit Reports

Every visit is accountable. Build client trust with verified check-ins and beautiful, photo-rich reports.

AI report quality reviewAI

Every visit report is automatically reviewed by AI for health concerns, GPS irregularities, short visit flags, and quality issues. Managers see a dashboard of all flagged reports with risk levels — review and resolve in one click.

GPS check-in & check-out
Location captured when walkers start and end each visit.
GPS settings & tolerance
Configure acceptable GPS distance from the client's address.
Photo visit reports
Walkers upload photos and notes; reports auto-sent to clients.
Flagged report dashboard
All AI-flagged reports with risk levels; review and resolve in one click.
Visit progress notifications
Clients receive halfway-point and completion notifications.
Live tracking (optional)
Real-time GPS tracking during walks, viewable by clients.
Visit duration tracking
Automatic timing from check-in to check-out with alerts for short visits.
Field work mobile view
Optimized mobile interface for walkers to manage their day in the field.
dogwalkercentral.com
Dog Walker Central AI-flagged visit report dashboard with GPS verification and risk levels

AI & Business Intelligence

Ask questions in plain English and get instant answers from your real business data — no reports, no spreadsheets.

AI Business Assistant with Action AIAI

Ask about revenue, clients, team performance, or upcoming appointments in plain conversational language — then take action directly from the chat. Send bulk reminders, generate summaries, or pull a report without leaving the conversation.

Daily briefings
AI summary of your schedule, overdue invoices, and items needing attention.
Revenue analytics
Track gross revenue, net revenue, service mix, and month-over-month growth.
Client trend analysis
See active vs. inactive clients, churn risk, and lifetime value metrics.
Team performance dashboards
Compare walker efficiency, appointment completion rates, and client satisfaction.
Business Intelligence reports
Pre-built interactive dashboards with drill-down by service, date range, and team member.
AI Help Center chatbot
24/7 AI-powered support answers questions about your account.
Financial alerts
Proactive notifications when revenue drops or invoices go overdue.
AI rate calculator
Free AI-powered tool to set competitive prices based on your ZIP code and market data.
dogwalkercentral.com
Dog Walker Central AI business intelligence and analytics dashboard

Integrations & Platform

Connect Dog Walker Central with the tools you already use — and access it seamlessly from any device.

Native iOS & Android mobile appNEW

A purpose-built native app for walkers and managers — not a mobile-optimized website. GPS check-in, visit reports, client access codes, schedule view, and team messaging all work offline.

Google Calendar sync
Appointments push automatically to Google Calendar.
Google Business Profile
View and respond to Google reviews directly from your dashboard.
Stripe Connect
Secure payment processing with full Stripe Connect integration for payouts.
SendGrid email
All transactional emails sent via SendGrid with delivery tracking.
Twilio SMS
SMS reminders and notifications powered by Twilio with delivery confirmation.
Progressive Web App (PWA)
Install on any iOS or Android home screen. Works offline for key features.
AI agent API (MCP)NEW
Connect Claude, GPT, or any MCP-compatible AI agent to your Dog Walker Central data.
Data export
Export clients, pets, appointments, invoices, and history at any time.
Free template library
Download free, professional business templates — client intake, service agreement, cancellation policy.
dogwalkercentral.com
Dog Walker Central integrations hub with Google Calendar, Stripe Connect, and bank connections

Security & Data Privacy

Your data and your clients' data are protected with enterprise-grade security practices.

Granular role-based permissions

Define exactly what each team member can see and do — by route, by client, by action. Walkers see only their own schedule; managers see what you grant. Every permission is enforced server-side.

Encrypted data storage
All data encrypted at rest and in transit using industry-standard protocols.
Automatic backups
Your data is automatically backed up daily with point-in-time recovery.
Secure client portal
Clients access their data through a separate, authenticated portal.
PCI-compliant payments
Payment processing through Stripe — your business never stores card numbers.
Audit logs
Full activity logs for administrator review — who changed what and when.
Data portability
Export all your data at any time. Your data is yours, always.
Session management
Automatic session expiry, concurrent session controls, and secure cookie handling.
dogwalkercentral.com
Dog Walker Central security settings with two-factor authentication and data export controls
🚀
White-glove migration
We move your clients, pets, and history from Time To Pet, TTP, Scout, or any platform.
📱
Mobile-first walkers
Every walker feature is designed for one hand on a phone. Check in, report, navigate — all in the app.
🔒
Your data, your exit
Export everything — clients, appointments, invoices — at any time, even if you cancel.

Compare Dog Walker Central to other platforms

vs Time To Pet →

Time To Pet is one of the longest-running pet sitting and dog walking platforms. It charges by active client tier plus a per-staff seat fee, and is widely adopted by solo sitters and small teams.

vs Pet Pocketbook →

Pet Pocketbook positions itself around billing, invoicing, and client account management for pet care businesses. Plans are flat monthly with included staff seats and add-ons for higher volume.

vs Precise Petcare →

Precise Petcare is a feature-rich pet care platform priced by sitter tier. It is known for deep configurability around sitter assignments, schedules, and client preferences.

vs Pet Sitter Plus →

Pet Sitter Plus is an established pet care platform that bills per user with a one-time onboarding fee. It serves multi-sitter dog walking and pet sitting businesses with scheduling, invoicing, and client management.

vs Scout For Pets →

Scout For Pets bills per active walker on a monthly subscription with feature tiers. It is widely used by mid-sized dog walking teams that want per-seat predictability and built-in GPS visit verification.

vs PocketSuite →

PocketSuite is a general-purpose service-business app — not pet-care-specific — that bundles booking, invoicing, contracts, and messaging into a flat monthly subscription with per-transaction payment fees.

vs Scritches →

Scritches positions itself as easy-to-start pet care software with a free tier for very small operations and paid plans that scale with active clients. Feature scope is intentionally narrower than enterprise pet-care platforms.

vs PetSitClick →

PetSitClick is an established pet-care platform priced per staff member, with feature tiers gating advanced functionality. It is widely used by multi-walker dog walking and pet sitting businesses.

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