Dog Walker Central — Feature Highlights

Explore the features for running and growing a pet care business, with embedded product screenshots. The interactive presentation loads when JavaScript is available.

From Meet & Greet to Payment, One Connected Workflow

Manage scheduling, clients, visits, team pay, and business growth with Dog Walker Central.

Command Center with unassigned visits above a route map and walker visit lists, bringing assignment and daily progress into one view.

Coordinate Eight Walkers Without Losing Sight of Each Visit

See each walker’s route, assigned visits, and progress together.

Spot unassigned visits and visits at risk of running late.

Identify where coverage needs attention without checking eight separate schedules.

Eight walker summary cards show each person's visit count and current activity together in the team overview.
Team detail view with late-visit alerts, unassigned visits and assignment menus above a route map and a selected walker's visit list with arrival estimates.

Assign by Familiarity, Capacity, and Distance

Generate assignment suggestions using workload, familiar pets, and location.

Review availability and capacity restrictions, then apply the assignments you choose.

Bulk Auto-Assign requires Premium.

Assignment suggestions

Auto-Assign dialog with date range and geographic clustering controls, plus options to respect capacity limits or ignore service-radius and daily-appointment limits.
Assignment suggestions grouped under three walkers, with visit cards to review before choosing Apply 3 Assignments.

Reorder Visits With Driving-Time Estimates

Compare the current schedule with a proposed visit order and driving estimates.

Review timing and warnings before applying changes and notifying the walker.

Route preview compares 1 hour 36 minutes of current driving with an estimated 44 minutes after reordering four visits, with an Apply and notify walker button.

Close Cancellation Gaps Without Rebuilding the Day

Move eligible visits earlier within the same walker’s day.

Review suggested adjustments or allow automatic changes for enabled services.

Schedule auto-adjust on cancellation settings show Off, suggest adjustments and automatically apply changes modes, with service selection below.

Ask Your COO About Clients, Visits, and Invoices

Ask about clients, appointments, invoices, and business settings.

Get setup guidance and review actions that require your approval.

Your COO chat answers a scheduling question with matching appointments, an unassigned-visit notice and a data-preview table with a Download CSV option.

Bring Your Business Tools Into Claude and ChatGPT

Connect a compatible assistant to look up business information and perform supported tasks through chat.

You control which data and actions it can access.

Authorization screen lists requested access to clients, pets, schedules, appointments, services, invoices, team roles, members and reports before the user authorizes a connected assistant.

Set Exact Access for Every Team Role

Create a custom role that matches the job.

Use default or custom roles to control access to appointments, clients, finances, messaging, and team management.

Roles editor has Team Member selected, with separate switches for viewing, editing, creating, deleting and assigning appointments, plus client, financial and other permission sections.
Create Custom Role dialog with Weekend Coordinator entered as the role name, an optional description field and a Create Role button.

Book a Visit by Chat With Your Provider

A connected assistant can check availability and book an individual visit with the client’s provider.

EXAMPLE CONVERSATION

CLIENT

“Book a 30-minute visit for Daisy on Friday at 9 AM.”

ASSISTANT

“Your provider has 9 AM available. Shall I book it?”

CLIENT

“Yes.”

ASSISTANT

“Daisy’s visit is booked for Friday at 9 AM.”

Chat booking supports available individual visits—not overnight stays or provider-approval requests.

Send Targeted Postcards and Follow Their Progress

Choose an audience, design postcards, and submit campaigns from Dog Walker Central.

Follow fulfillment progress and delivery updates when available.

Postcard campaign summary shows the card quantity, total cost and fulfillment stages from processing through delivery and returned mail, with progress counts and percentages.

Bookings That Follow Your Hours and Approval Rules

Clients choose services, dates, and visit times or windows, including arrival and departure details for overnight stays.

Your booking settings determine approval and payment requirements.

Client booking page

Booking Window Settings with a booking-link handle field, Save handle button and an Enable Booking Window switch.
Client booking calendar with a selected date, a Preferred Time field set to 9 AM and a Continue button.

Price Care With Pet, Holiday, and Add-On Rules

Set service prices and additional charges for pet age, holiday care, and selected add-ons.

Show an itemized price before the booking is submitted.

Pricing rules

Booking price breakdown

Pet-age pricing rule editor set to per-pet billing, with an optional automatic age fee for dogs younger than 12 months and a checklist of eligible services.
Booking review shows service, date, time and pet details above an itemized price breakdown of the base visit, puppy fee and holiday fee, followed by the total.

GPS Records, Photos, and Care Notes Together

Bring check-in and checkout records, photos, and care notes together in a visit report.

Keep clients informed and review reports needing follow-up.

Visit report details

Flagged Reports lists visits needing review with high-priority, medium-risk and low-risk labels, care concerns and View Details controls.
Expanded flagged visit report shows a care summary, an optional review-notes field and a Mark as Reviewed button, while other reports remain listed below.

Build Shifts and Fill Coverage Gaps

Build staff schedules using reusable shift templates.

Assign shifts or post open shifts for team members to claim.

Manage shift trades with manager approval.

Spot staffing gaps with coverage reporting.

Draft team coverage plan lists dated shift times and assigned staff, with one unassigned shift marked Open for Pickup and controls to add shifts or release the schedule.

Team Pay With Service-Specific Rates

Use hourly, per-visit, or commission-based pay, with service-specific overrides.

Configure a dedicated service when sleeping-time work needs a separate pay rate.

EXPLORE DOG WALKER CENTRAL

Explore the capabilities that fit your business.

Set how a specific service pays

Team pay menu offers hourly pay, flat rate per appointment, fixed rate per service, commission-based pay and unpaid volunteer or intern status.
Service pay menu offers the worker's normal compensation, an hourly override or a fixed fee per completed assignment.